Gatien and Associates | Family Medical Centers

COVID-19 Testing, 24-Hour Results, Schedule @ COVIDTESTJAX.COM
Coronavirus Alert: We are now offering Televisits at this time. If you’d like to schedule a Televisit, please email telemed@gatienandassociates.com If you are experiencing the following symptoms: coughing, fever, and shortness of breath, please call the office for instruction prior to coming in. Thank you! READ MORE

May 4^th, 2020- Patient Update:

Our goal is to continue to
support patients and address their health care concerns during the COVID-19
pandemic. If you have an urgent need, please do not delay care, whether it is
COVID-19 related or not. Our offices are taking extra precautions to ensure we
can safely care for you. This includes robust patient screening, universal
masking, and enhanced cleaning of patient, staff and waiting areas.

Preparing for your clinic appointment

Our entire organization and
all of its facilities are taking extra measures to keep patients safe when it
is necessary for them to have an in-person appointment.

We ask all patients to please
follow the below temporary measures and aid us in our effort of keeping you and
your care team, and all of our patients safe.

Prior to arriving

We will continue to ask you a few questions when you schedule your
appointment to help identify any symptoms or recent exposures you may have had
to COVID-19.
We will call/text you 12 to 48 hours prior to your appointment to repeat
these questions. If any concerns are identified, our medical staff will reach
out and determine if we need to update your appointment.
We are requesting that all patients please CHECK-IN for your
appointment online (prior to your
appointment, you will receive a text and an email to be able to do so)

During your appointment

Patients in our clinics may have only ONE individual
accompany them, with consideration for special exceptions determined by our
care teams.
All patients, visitors and staff are required to wear
a mask to decrease the risk of COVID-19 exposure. Please bring your own face
mask or covering to wear while at our facilities. The Center
for Disease Control and Prevention has details on appropriate face coverings.
Please do not bring children under the age of 13 unless
they are actively receiving care in the clinic setting.
Due to additional screening activities, when entering our buildings, please allow extra
time upon arrival (approximately 15 minutes).

Appointment and Contact Information

Elective procedures will begin being scheduled this week by our care teams,
please be patient as we are updating our protocols to be in compliance with our Florida Governor and State Health Official’s new
requirements for care.

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Jacksonville

Fleming Island